When conducting multi-country research, have you ever felt that Japanese respondents appear more reserved than those in other markets, or that they provide less feedback than expected?
In this seminar, we welcome Mr. Fumito Furuzawa, a Japanese-English bilingual qualitative researcher with 10 years of experience, who will explain both the challenges and solutions for conducting research in Japan from cultural and research design perspectives.
Japanese consumers do not necessarily lack opinions. However, in order for them to openly share their true feelings (honne), research design must take into account Japan's unique communication etiquette and psychological barriers. We will provide practical know-how that can be used from tomorrow, incorporating specific failures and success stories from the field.
Japanese-English Bilingual Qualitative Researcher with 10 years of experience, including 5 years as a freelancer. He specialises in usability research and moderates studies in both Japanese and English.